Where I've Been

1. Booz Allen Hamilton

   Associate, UX Strategy October 2022 - Present

   Consultant for large government agency implementing ServiceNow Strategic Portfolio Management.

2. Level Access

   Accessibility Consultant April 2021 - October 22

   Consultant and evangelist for Accessibility to dozens of enterprise and mid-market clients. Leader of Accessibility testing teams for audits of web sites, applications, and mobile apps.

3. American University

   Manager, Web Development October 2017 - April 2021

   Web Developer August 2015 - October 2017

   Lead developer on the initial responsive migration and later complete redesign of www.american.edu including a completed WCAG 2.0 AA review. Oversaw the implementation of the AU design system on other major properties in the digital ecosystem including ServiceNow (help.american.edu), CRM Recruit (future-eagle.american.edu), DestinyOne (continuing-ed.american.edu), etc.

4. Freelance

   Web Developer January 2011 - August 2015

   Development of custom websites and email templates for a non-profit political organization.

5. Blackbaud, Inc.

   Interactive Designer August 2014 - January 2015

   Front-end customization of Convio Luminate and CMS for enterprise customers. Collaboratively expanded Grunt/Node.js task automation.

6. Network Designs, Inc.

   Development Manager 2011 - October 2013

   Web Developer October 2006 - 2011

   Led the development of the DOT IdeaHub employee ideation platform which was named one of the Top 25 Innovations in Government by the Ash Center for Democratic Governance and Innovation at the John F. Kennedy School of Government, Harvard University in May 2013. As Development Manager, worked with a large federal client, program managers, user experience designers, and developers to provide high-quality, standards-based, WCAG-compliant projects.

7. iapps, Inc.

   Client Support Representative April 2005 - October 2006

   Provide front line support for the hosted websites of 75+ charitable foundation and non-profit clients.

8. PKF Technologies

   Technical Consultant July 2001 - November 2002

   Technical consultant for country club, city club, and other hospitality industry clients.

9. Levick Strategic Communications, LLC

   Systems Administrator October 1999 - June 2001

   Systems administrator and webmaster for legal PR and strategic communication firm.

10. United Technologies Corporation

    IT Analyst September 1998 - October 1999

    Systems administrator and intranet webmaster for the military and government relations office.

11. United States Senator Joseph R. Biden, Jr. (D-DE)

    Systems Administrator September 1997 - September 1998

    Systems administrator and webmaster for the Senator's main DC office.